Help / Frequently Asked QuestionsTop Up Now
- What is Topupsmartphone.com?
Topupsmartphone.com is a quick recharging service online that caters to prepaid mobile phones. More than two hundred fifty carriers take on in providing additional prepaid minutes rapidly to any prepaid mobile phones.It is a hassle free recharging service without spending time for buying cards or vouchers.
- What are the steps in making an account at Topupsmartphone.com?
Just input the phone number you wish to top up at the home page. At the site’s top right corner, just click the Register button and fill out completely the forms with your information then choose a username preferably your email address as well as your password. Instantly you can top up your mobile phones after your account is made.
- How will I know the countries available for the top up service?
Just refer to the site’s homepage for the full list of countries where top up is available. More countries are added from time to time so please check back constantly just in case your country is not listed or you may email and request for your country to be added..
- How fast does top up get through my phone?
Topup service depends solely to the carrier as it operates differently though it will only take five to thirty minutes after the verification.. A text message will be sent to notify the recipient that phone recharging is successful.
- Can you still top up phone even its carrier is not included in your list?
We do not cover all carriers around the world yet we serve more than two hundred. Though our efforts of adding new carriers consistently will resolve your problem. Please visit our site constantly as we do care for our customer’s satisfaction.
- Is it possible to top up numerous phone numbers even they are located in different countries?
It is one hundred percent possible. Top up can serve online easily to many phone numbers of your choice. The funds will be quickly added to the phone after the number is entered and the desired amount you like to add.
- How much cost including the charges am I going to pay for top up service?
It will depend on the denomination amount you selected to be added to the phone. You will be advised of the total amount due before your payment is made. There are bearable charges to include like bank, card companies and secure online payment processing company we utilize for this service.
- What are the prefered payment cards recommended to be used at Topupsmartphone.com?
There are numerous payment cards recommended to be used such as American Express, MasterCard, Visa Card, Discover, BC Card, Diners Club International. JCB, Union Pay, Dinacard and all debit cards.
- It is really mandatory to agree to your terms and conditions?
Yes, as it is our concern to defend and protect the privacy and security of our customer.
- How long will it take to receive the sent top up in different countries?
It will be received quickly upon receipt of message confirmation that transaction is successful and approved by the carrier.
- I have problem sending top up to the number I wish to send?
We make sure that our service is delivered to the right recipient by running several tests. This way, we can check with the number and the operator to avoid charging in a mistaken recipient. It is advisable to check the number and mobile operator correctly.
- Is it possible to access top-up in phone with roaming service?
Top-up is accessible in your phone account and will provide confirmation regardless of your location anywhere in the world.
- What if the top-up was unintentionally sent to the wrong phone account, will it be refunded?
There is no other way to recover or refund the missent top-up. Once received, it can be used right away. You can confirm the number at Topupsmartphone.com to ensure that you sent it to the right recipient.
- Why I had trouble sending top-up to a certain number?
Some reasons might explain why your card having trouble and one of these is the bank that for some points it cannot process the card. Refer this to your bank to clear up things. Remember that our site only allows several attempts on your card but do not get upset as the issue will be resolved after checking back in few days.
- Why do I have to shoulder the tax in sending top-up into a particular country?
All countries in the world have a tax regulation that local sales tax where the product is utilized should be paid same as where you bought the top-up.
- How fast will top-up get through the phone as well as the message?
As quickly as seconds but sometimes it will take minutes depending on the carrier.
- Easy ways to Top Up your mobile phone
Choose the country and enter the phone number you intend to top up Click your desired amount to top up then pay You can opt to add a custom SMS (Short messaging service) then top up is quickly available on the mobile phone and it can be used instantly.